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# 3 - 4 ( 15 - 16 ) 2016

Asetilla Zhanysbekov, Nurstroyservice LLP,

«Formulafor success: reasonable price +  quality + reliability»

For many years of cooperation with Nurstroyservice LLP educational institutions of Almaty have passed through dramatic changes – right in front of our eyes old, dilapidated buildings transformed into modern, comfortable and beautiful.

Asetilla Kenzhekulovich ZHANYSBEKOV, Director of Nurstroyservice, proves in practice that builders have a unique opportunity – to make people happy.

 

 

 

 

– Asetilla Kenzhekulovich, please share your secret of successful work in tough times for construction industry.

 

- You know, you’d better stop focusing on crisis. Of course, altered circumstances should be taken into account, but in any situation you can find the right solutions, build, and move on. Our Company stands on firm ground not because we’ve done something out of the ordinary amidst the crisis. The reasons for success are much deeper.

 

 

 

 

– And what are they?

 

– First, well-orchestrated, carefully selected, highly professional team. Our Company is about 10 years. These years calibrated our best, dedicated professionals who keep pace with the Company despite all difficulties. While ensuring high quality of works performed we give an eye to every small detail – this is the foundation of our Company’s success.

Second, having won the public tender for the first time, we showed ourselves to the best advantage – reasonable price + quality + reliability. Our Company has very strict internal quality standards, even stricter than those prescribed by the state standards (GOSTs) and construction rules and regulations.

Third, it is a word of mouth in the finest sense of this word, rather than advertising or acquaintances, has made our Company recognizable and strongly sought-for. Our primary objective is to solve the customer’s problems in the most efficient and economically feasible way. And most importantly – we fulfill orders just like for ourselves, putting heart in our work, and the work goes with a swing. There is nothing impossible for us – we perform the most unexpected and bold repair ideas. We develop individual and unique interior design for each customer.

 

 

 

 

– And what about your partners?

 

 – Our first customer was Youth House where 18 through to 28 year old graduates from orphan homes live. I remember accidentally meeting the Director of this House in the Almaty Department of Education, and the next day our team stared overall repair. We’ve working with this institution for 10 years already.

Vocational School No. 10 is another regular client of us; we make renovations with them for eight years, step by step. We complete up to 30 projects a year.

Our Company has never been afraid of getting a leg in something unknown. Venetian plaster – here you are, landscape design – no problem. One of our customers wished to build a fountain at the entrance of the College. We searched in the literature, thoroughly studied this issue, found a very beautiful fountain, developed and agreed the design. Six months later the customer’s dream came true. Now the fountain greets students going to study every morning. And it’s not the kind of experience you can forget. I am sure, thanks to this fountain students will remember their College.

We were the first to take on the reconstruction of Almaty College of Technology and Floral Design for physically challenged students. Have installed ramps and handrails for wheelchairs at the entrances to the main building and assembly hall, reconstructed the building for the elevator shaft, installed the elevator, assist in drawing up estimates for every year repairs.

 

 

 

– Deed you meet any difficulties in the course of the Company development? How did you get over them?

 

– Of course, we had difficulties, both severe and not. I think that nothing is impossible for professionals. If a person has a strong desire – he could always find a way out of any situation.

It goes without saying that construction market is extremely competitive – after all we all live in the 21st century.

As a leader, I focus first and foremost on the quality of work. This is my credo, it for me it is of the highest priority. If your work lacks quality, reputation built up over many years of hard work will suffer. So I require high quality performance from my team. We always use innovation technologies in our operations.  Both performance time and quality are important for us. If we assume obligations to complete works within the certain deadline – we take every effort to meet them. In case of delay through our fault, we perform all additional work at no cost for the client. Sometimes we have to invest our own funds to do something better, nicer, cuter.